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Privacy Policy

We at Left Brain Media collect and process personal data of our regular donors and users, in order to keep our supporters updated and provide a more enjoyable experience of our services. We have developed this privacy policy so that you know what we do with your personal data.


What data is collected?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


If you have provided content to Left Brain Media, we will also keep a record of your contributions in addition to publishing that content.

If you donate to Left Brain Media, we use your bank card data, but we do not store this data ourselves, rather it is stored through the payment process of our website host, For further information on this, please see the ‘How do you store, use, share and disclose your site visitors' personal information?’ section below. We may also securely store details of when you made a payment, how much you paid and when and how much you intend to pay in the future.



We use cookies and similar tracking technologies. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our services. For more information about cookies in general, please visit

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Please see this page - - for more information about the cookies used on our site. In addition, our payment page uses a cookie called forterToken.

How and where do you collect this data from?

When you conduct a transaction on our website via subscribing, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do you collect this personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do you store, use, share and disclose site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Who has access to your data?

We will never sell your personal data but sometimes it is necessary to share your information. Personal data is only ever shared where we have a lawful basis to do so.

In Left Brain Media only those authorised to process your personal data can access it. We make sure that our staff and volunteers see only the personal data that is necessary to perform their tasks. 

We may employ third party companies and individuals to facilitate our services, to provide services on our behalf, or to assist us in analysing how our services are used. These third parties have access to your personal data only to perform these tasks and are obligated not to disclose or use it for any other purpose. At all times, we remain the controller of your personal data whereas third parties are merely processors. 

Business transactions: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Disclosure for law enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

International Transfers

In order to process your data for the purposes outlined below, we may need to transfer your data to countries or jurisdictions outside the EEA. In each case, we ensure that our suppliers provide adequate protection for the rights of data individuals in connection to the transfer of their personal data. Currently, we expect all suppliers to use a standard contractual clause approved by the European Union or be subject to Privacy Shield scheme in the United States.

The bases on which we process your data

We process your data on the following bases:

  • Consent

  • Contract

  • Legal obligation

  • Legitimate interest

We process most of the data that we hold on the basis of consent. Where we process your data on the basis of your consent, that processing of your data will be restricted to those types of processing for which we have received your consent.

How do you communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


To respond to your queries we will contact you either via the medium you used to contact us or by a medium you have indicated you would like us to respond with. If it is necessary to contact you for any administrative purposes then we will usually try to email, text or call you, depending on what contact details we have available for you.


How site visitors can affect the way we process your data

You have a number of privacy rights under the General Data Protection Regulations (GDPR). These are:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • Rights in relation to automated decision making and profiling

To exercise any of these rights, please email There is no prescribed format for your request. 

We think the rights most relevant to you are as follows: The right of access allows you to request details of all personal data we hold on you. The right of erasure allows you to require us to delete your personal data. The right of rectification requires us to amend your data where appropriate. The right to object allows you to restrict the way we contact you or otherwise process your personal data. 

Whenever you exercise one of your privacy rights, we are required to respond as soon as practically possible and no later than 1 month unless exceptional circumstances apply. 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Further questions

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at


If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

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